This Privacy Policy explains how cashed collects, uses, stores, and protects your personal information when you use our platform. We are committed to handling your data responsibly and in accordance with applicable Philippine privacy standards. If you have questions, visit our FAQ page or review our Terms and Conditions.
Effective Date: June 2025. This policy applies to all registered players on the cashed platform in the Philippines.
At cashed, we take the privacy of every Filipino player seriously. This Privacy Policy outlines the types of personal information we collect, the purposes for which we use it, and the measures we take to keep it safe. By registering and using the cashed platform, you acknowledge that you have read and understood this policy. We encourage you to review this page periodically, as we may update it from time to time to reflect changes in our practices or applicable regulations. Your continued use of the platform after any update constitutes your acceptance of the revised policy.
When you register on cashed, we collect personal information necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. During the course of your use of the platform, we may also collect transaction data, including deposit and withdrawal records denominated in Philippine pesos (PHP). We collect device and usage information such as your IP address, browser type, operating system, and pages visited, which helps us improve platform performance and security. We may also collect information you voluntarily provide when contacting our support team or responding to surveys. All information collected is used solely for the purposes described in this policy and is not sold to third parties.
The personal information we collect is used primarily to operate, maintain, and improve the cashed platform for Filipino players. We use your identity and contact details to verify your account, process transactions, and communicate important updates about your account or the platform. Transaction data is used to process deposits and withdrawals in PHP, detect suspicious activity, and comply with applicable financial regulations. Usage and device data helps us optimise the platform experience, troubleshoot technical issues, and ensure the security of your account. We may use your contact information to send you service-related communications, such as account notifications or policy updates; we do not send unsolicited marketing messages without your consent. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes.
cashed does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, all of whom are bound by strict confidentiality obligations. We may disclose your information to regulatory authorities, law enforcement agencies, or other government bodies when required to do so by applicable Philippine law or a valid legal order. In the event of a business transfer, merger, or acquisition, your information may be transferred as part of that transaction, subject to the same privacy protections described in this policy. We will always take reasonable steps to ensure that any third party receiving your data handles it in a manner consistent with this Privacy Policy.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable law or legitimate business purposes. Transaction records and identity verification documents may be retained for a longer period in order to comply with anti-money laundering regulations and other legal obligations applicable in the Philippines. When your data is no longer required, we take appropriate steps to securely delete or anonymise it. You may request the deletion of your account and associated personal data by contacting our support team; however, please note that certain records may be retained where required by law. We review our data retention practices regularly to ensure they remain proportionate and compliant.
The cashed platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly on your device. Essential cookies are necessary for the platform to operate and cannot be disabled. Functional cookies remember your preferences and settings to provide a more personalised experience. Analytics cookies help us understand how players interact with the platform so we can make improvements; this data is collected in aggregated form and does not identify you personally. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. By continuing to use cashed, you consent to our use of cookies as described in this section.
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the cashed platform is encrypted using secure protocols to safeguard your information in transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all such personnel are bound by confidentiality obligations. We conduct regular security reviews and updates to our systems to address emerging threats and vulnerabilities. While we take every reasonable precaution to protect your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your cashed account and to keep your login credentials confidential.
As a player based in the Philippines, you have rights with respect to your personal data under applicable privacy legislation. You have the right to access the personal information we hold about you and to request a copy of that data. You may also request that we correct any inaccurate or incomplete information in your account. In certain circumstances, you have the right to request the deletion of your personal data, subject to any legal retention obligations that may apply. You may object to or request the restriction of certain types of processing, and you have the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the details provided in the footer of this page; we will respond to your request within a reasonable timeframe.
The cashed platform is strictly intended for players who are 21 years of age or older, in accordance with applicable Philippine regulations governing online entertainment. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered on the platform or provided us with personal information, we will take immediate steps to close the account and delete the associated data. Parents or guardians who believe that a minor may have accessed the platform are encouraged to contact us immediately so that we can take appropriate action. We are committed to maintaining a safe and age-appropriate environment for all users of the cashed platform.
cashed reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through the platform. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the platform following the publication of any changes constitutes your acceptance of the updated policy. If you have concerns about any changes to this policy, please contact our support team before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data on cashed, please reach out to our support team using the email address listed in the footer of this page. For general platform questions, our FAQ section provides answers to the most common queries from Filipino players. For concerns about responsible use of the platform, please visit our Responsible Gaming page. We are committed to addressing all privacy-related enquiries promptly and transparently, and we take every concern seriously. Your trust is important to us, and we will always strive to handle your personal information with the highest standards of care and integrity.
Last updated: June 2025. This Privacy Policy applies to all registered players on the cashed platform in the Philippines.
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